Employee's account disabling

IPI admin cases – Deactivating an Employee

The IPI Server Administrator can temporarily or permanently deactivate an employee, preventing them from accessing web services through the IPI Server or unlocking workstations using the IPI Authenticator mobile app.

To deactivate an employee:

1. The administrator selects the employee from the organization's employee list.

2. Click the "Deactivate" button.

Note: If the employee was imported from Active Directory, the administrator can also deactivate them in Active Directory by checking the "Disable account in Active Directory" checkbox.

The employee will be deactivated and will no longer be able to access web services using IPI Enterprise Server as the Identity Provider and Active Directory.

To reactivate an employee:

1. The administrator goes to the "Employees" section and selects the deactivated employee.

2. Click the "Activate" button.

The employee will be reactivated and will be able to use the IPI Server for authentication again. If the employee was deactivated in Active Directory, they will also regain access to those services.