> For the complete documentation index, see [llms.txt](https://enterprise-ipi-en.hideez.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://enterprise-ipi-en.hideez.com/ipi-enterprise-server/keys-management/wipe-procedure.md).

# Wipe procedure

IPI Enterprise Server – Wipe procedure

Wipe - procedure for cleaning the IPI key from all data.

### Automatic Wipe procedure (recommended)

After IPI Key is transferred to the **Deactivated** status, it is enough to try to connect it (make a tap about the dongle) and the key will be cleared from all data and it will go into the **Ready** status.

### Manual Wipe procedure

#### Step 1

Run the Device Maintenance Application file.

Utility for IPI Key's maintenance is already in the folder of the installed IPI Client. The latest stable version of IPI Client you can find [here](https://enterprise.ipi.com/product-updates/ipi-client-updates).

{% hint style="warning" %}
You need admin rights on the computer to run this utility.

Note! Device Maintenance Application works only on PC with installed IPI Client.
{% endhint %}

**Program Files > IPI > Client > Device Maintenance Application**

![](https://2664185294-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FABkYqOD4zp314dETCDQJ%2Fuploads%2Fgit-blob-b740ea0bf821a234db738c2808b2d5493dd570e9%2Fimage%20\(593\).png?alt=media)

#### Step 2

Choose the **Quick update** option.

![](https://2664185294-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FABkYqOD4zp314dETCDQJ%2Fuploads%2Fgit-blob-f3e9323537878d8c40a0339ca55b698f9a9e7d24%2Fimage%20\(436\).png?alt=media)

#### Step 3

Tap the IPI key on the Bluetooth dongle.

{% hint style="warning" %}
If you are working with a IPI Key that has never been used, then you need to turn it on, wait until it starts flashing blue, then tap on the dongle, wait for the green flashing, confirm by pressing.

If you are using a IPI Key that has never been used on the PC where you are trying to perform the wipe process, then after tapping on the dongle, you need to wait for the green blinking, confirm by pressing and then continue.
{% endhint %}

#### Step 4

You will see the red button Wipe - click on it.

![](https://2664185294-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FABkYqOD4zp314dETCDQJ%2Fuploads%2Fgit-blob-80ee9ca9e51d995e91491c5baffcbc66e9cf41b4%2Fimage%20\(211\).png?alt=media)

#### Step 5

Confirm your action.

![](https://2664185294-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FABkYqOD4zp314dETCDQJ%2Fuploads%2Fgit-blob-9d7bac44ef930d85af73d28bd7d21057309796f5%2Fimage%20\(419\).png?alt=media)

#### Step 6

The button on the key will start blinking yellow. Press and hold it (15 seconds). In Device Maintenance app, a green checkmark will appear next to the key number. The wipe was successful.

![](https://2664185294-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FABkYqOD4zp314dETCDQJ%2Fuploads%2Fgit-blob-a37950b21c36d98cf6ecb0f74a7de7711ea8b010%2Fimage%20\(385\).png?alt=media)